Terms of service
Terms of Service
Last updated: August 4, 2026
Welcome to Beco ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Platform"), including any purchases made through it.
By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use our Platform.
1. About Us
Beco is a business registered in India, operating under Beco, with its registered office at Jaipur, Rajasthan, India. For any queries, you may contact us at [support@yourcompany.com] or via WhatsApp at https://wa.me/919653208424.
2. Eligibility
To use our Platform and place an order, you must:
- Be at least 18 years of age, or use the Platform under the supervision of a parent/legal guardian.
- Be capable of entering into a legally binding contract under the Indian Contract Act, 1872.
- Provide accurate, current, and complete information when creating an account or placing an order.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe these conditions are not met.
3. Account Registration
- You may need to create an account to access certain features or place orders.
- You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
- Notify us immediately at [support@yourcompany.com] if you suspect any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.
4. Products & Pricing
- We make every effort to display product details, images, and prices accurately. However, we do not warrant that product descriptions, images, or other content are error-free.
- Prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes, as indicated at checkout.
- Prices, offers, and product availability are subject to change without prior notice.
- In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund, even if payment has been received.
5. Orders & Acceptance
- Placing an order on our Platform constitutes an offer to purchase. An order is only confirmed once you receive an order confirmation from us.
- We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, inaccuracies in pricing or product information, suspected fraudulent activity, or issues with delivery serviceability.
- If an order is cancelled by us after payment, a full refund will be processed as per our Cancellation & Refund Policy.
6. Payments
- We accept payments via [credit/debit cards, UPI, net banking, wallets, and Cash on Delivery, where available].
- All online payments are processed through secure, third-party payment gateways. We do not store your card or bank details on our servers.
- You confirm that any payment method used by you is your own and that you are authorized to use it.
- In case of a failed transaction where the amount is debited from your account, it will be automatically reversed by your bank/payment provider within their standard timelines. If not, please contact us with proof of payment.
7. Shipping & Delivery
All orders are shipped and delivered in accordance with our Shipping Policy, which forms part of these Terms. Delivery timelines are estimates and may vary due to factors outside our control.
8. Cancellations, Returns & Refunds
All order cancellations, returns, replacements, and refunds are governed by our Cancellation & Refund Policy, which forms part of these Terms. Please review it before placing an order.
9. User Conduct
By using our Platform, you agree that you will not:
- Use the Platform for any unlawful purpose or in violation of any applicable law
- Attempt to gain unauthorized access to our systems, accounts, or data
- Upload or transmit viruses, malware, or any harmful code
- Post false, misleading, defamatory, or fraudulent content (including reviews)
- Use automated means (bots, scrapers) to access or extract data from the Platform without our written consent
- Impersonate any person or entity, or misrepresent your affiliation with anyone
We reserve the right to suspend or terminate access for users who violate this section, without prior notice.
10. Intellectual Property
- All content on the Platform — including but not limited to logos, trademarks, text, graphics, images, product descriptions, and software — is the property of Beco or its licensors and is protected under applicable intellectual property laws.
- You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Platform without our prior written permission.
- Any feedback, suggestions, or reviews you submit may be used by us for business purposes without compensation to you.
11. User-Generated Content
If you submit reviews, ratings, comments, or other content on the Platform:
- You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business.
- You confirm that your content does not infringe any third-party rights and complies with these Terms.
- We reserve the right to remove any content we deem inappropriate, false, or in violation of these Terms.
12. Third-Party Links & Services
Our Platform may contain links to third-party websites, payment gateways, or courier services. We are not responsible for the content, policies, or practices of any third party. Use of such third-party services is at your own risk and subject to their respective terms.
13. Limitation of Liability
- To the maximum extent permitted by law, Beco shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform or products purchased through it.
- Our total liability for any claim arising from your order shall not exceed the amount paid by you for that specific order.
- We do not guarantee that the Platform will be uninterrupted, error-free, or completely secure at all times.
14. Indemnification
You agree to indemnify and hold harmless Beco, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Platform.
15. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to the practices described therein.
16. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, government restrictions, courier disruptions, or technical failures.
17. Termination
We reserve the right to suspend or terminate your access to the Platform at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, legal requirements, or services. The revised Terms will be posted on this page with an updated "Last updated" date. Continued use of the Platform after changes constitutes your acceptance of the revised Terms.
19. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan.
20. Contact Us
If you have any questions about these Terms, please reach out to us:
- WhatsApp: https://wa.me/919653208424
- Email: [support@yourcompany.com]
- Registered Address: Jaipur, Rajasthan, India
- Customer Care Hours: [e.g. 10 AM – 7 PM, Monday to Saturday]
By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Shipping Policy, Cancellation & Refund Policy, and Privacy Policy.